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Refund Policy

Wrong birth data

If you entered incorrect birth data, contact us and we'll regenerate your report for free — no charge, no questions asked.

Non-delivery

If you paid but did not receive your report within 7 days (and it wasn't a data-entry issue on your end), we'll issue a full refund.

Change of mind

Because each report is generated specifically for your birth data immediately after purchase, we're not able to offer change-of-mind refunds once a report has been delivered.

How to request

Email hello@zhimingapp.com with your order email and we'll respond within 2 business days.